Orders may be cancelled when further verification is required. If you have placed an order and it is not processed within 1 hour please check the email associated with your Zeek account, as you may have received a request from Zeek for more information.
Please note that App Store & iTunes purchases are automatically cancelled if they are not verified within 4 hours. Therefore, we recommend purchasing between the hours of 8:00-21:00 GMT, when our customer support team will be available to assist.
For more detailed information as to why your order might have been cancelled, contact us at firstname.lastname@example.org or respond directly to the cancellation email.